Privacy Policy

Who we are

This website is operated by Sapphire Shield Security Limited, a company registered in England and Wales with company number 17489604. Our company address is 18 Ash Road, Onehouse, Stowmarket, IP14 3HB.

We are the data controller for personal information collected through this website.

For any privacy questions, please contact us at s.s.securityltd@icloud.com

Information we collect

When you send an enquiry through our website, we collect the information you choose to provide: your name, email address, and optionally your telephone number, company or organisation, event or venue location, event date and the details of your requirements.

To protect the enquiry form from spam and abuse, we also store a one-way, scrambled version of your internet (IP) address. This cannot be used to identify you and is used only to limit repeated submissions.

How we use your information

We use your information only to respond to your enquiry and, where relevant, to discuss or provide the services you have asked about. We do not sell your information, and we do not use it for marketing.

Our lawful basis for this is our legitimate interest in responding to enquiries, and, where you are asking about our services, taking steps at your request before entering into a contract.

Who we share it with

Your information is stored securely by our website and data hosting providers, who process it on our behalf. We will not share your information with anyone else unless the law requires us to.

How long we keep it

We keep enquiry details for 12 months after our last contact with you, unless we need to keep them longer because you become a client or for legal reasons.

Cookies

This website does not use advertising or analytics cookies. Our administrators’ secure login uses essential browser storage that is only set when an administrator signs in.

Your rights

Under UK data protection law, you have the right to ask for a copy of your information, to have it corrected or deleted, to object to or restrict how we use it, and to ask us to transfer it.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.